Privacy Policy
Last updated: March 20, 2026
The Fade Crew LLC (formerly known as FDZ Barbershop LLC) ("we", "us", or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
When you book an appointment or interact with our services, we may collect:
- Full name
- Phone number
- Email address
- Appointment details (date, time, service requested)
How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments
- Send appointment reminders and updates via SMS
- Communicate with you about our services
- Improve our customer experience
SMS Communications
By providing your phone number and expressly consenting to receive SMS messages, you agree to receive appointment confirmation messages from The Fade Crew. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent is not a condition for appointments.
Mobile Phone Data Protection
Your mobile phone number and SMS data are strictly protected and will not be shared. We will not share, sell, trade, rent, or disclose your phone number, SMS message content, or any SMS engagement data with any third parties, affiliates, or external partners for any purpose whatsoever, including marketing or promotional purposes. Your mobile information is used exclusively for appointment-related communications from The Fade Crew and is never transferred outside of our organization without your express written consent.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We do not share your information for marketing purposes. We may use third-party service providers (such as Twilio for SMS delivery) solely to help us operate our business and deliver the services you request. These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your information at all times.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including appointment scheduling and communication.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
Contact Us
If you have questions about this Privacy Policy, please contact us at The Fade Crew LLC.